By Élevé · Published · Updated · Corrections and questions
At a glance
- Have the team's reply and your agreed arrival time available.
- Allow around 15 minutes for reception, with extra time if busy.
- Bring your original accepted ID and ask questions before registering.
- If delayed or unable to attend, update the existing conversation.
Finding reception
Navigate to Carrer d'Aragó 189, 08011 Barcelona and check the number at street level. Do not follow someone into a neighbouring residential entrance. If you cannot identify the club door, use your existing contact conversation to ask reception for help.
Keep your bag close and the pavement clear while waiting. Friends arriving together should each have their own reply; one person's arrangement does not serve as a group reservation. The contact page has the two main walking approaches.
The first few minutes
Give staff the name used in your enquiry and show the original identity document requested. Reception checks your details, explains the membership conditions and answers questions. The estimated 15 minutes is planning time, not a guaranteed processing time or acceptance promise.
If a document is missing or unsuitable, the process pauses. Resolve that before expecting access to the lounge. Our document checklist helps you avoid a journey with the wrong card.
Understanding the rooms
After accepted registration, staff introduce the main green room and smaller lounges, point out the toilets and explain the rules on photos, food, calls and shared seating. Ask where to put a larger bag so it does not block a walkway.
You can request a quieter seat or explain that you are visiting alone. Seating depends on availability. If the entrance threshold or toilet steps may be difficult, discuss that before arrival rather than discovering an unsuitable route once inside.
When plans change
Send a revised arrival time as soon as you know you are delayed. New registrations finish before the lounge closes, so a late-running train may require a different day. Do not assume a reply for one date automatically carries over to another.
For the application itself, follow how to join. For the small courtesies that help once you have settled in, read club etiquette.